Travel Masters Podcast
Founded by travel goddess and CEO of Small World Big Fun, Cindy Minor and sales training expert Morris Sims, The Travel Masters Learning Community (click the link and join us there too) is here to help you grow in the world of travel and achieve greatness!
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Travel Masters Podcast
Simple Systems for Solo Entrepreneurs
Unlock the secret to balancing your personal and professional life with insights from performance coach Elise Enriquez. With a background in online advertising and real estate, Elise brings a wealth of knowledge to our discussion, detailing how intentional choices and conscious time management can elevate your entrepreneurial journey. From staying present in all aspects of life to making meaningful progress, Elise's strategies will help you achieve a harmonious blend of business success and personal fulfillment.
Next, we tackle the significance of developing efficient systems, even for solo entrepreneurs. I emphasize how starting small with existing tools can lead to substantial gains in productivity and compliance. We share practical tips on documenting processes to avoid critical oversights and to ensure smooth operations, underscoring the importance of having clear guidelines for new team members.
Finally, we delve into building and customizing systems that truly work for you. Learn how a reliable app can serve as your "bonus brain," consolidating tasks and prioritizing them effectively. Hear about the real importance of having a calendar that reflects your actual commitments and the necessity of creating gathering spots for interruptions. Personal anecdotes, such as my commitment to regular exercise after facing health challenges, illustrate the power of structured yet flexible planning. Join us for an episode packed with actionable strategies to maximize your productivity and achieve your long-term goals.
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Welcome to the Travel Masters podcast. We're here to help travel advisors and travel agency owners get what they really want from their business. I'm Morris Sims and I'm going to be your host for our podcast. I'm an ex-chemical engineer turned life insurance agent. I got to tell you selling life insurance was a lot more fun for me than being an engineer. After a few years, they asked me to teach other people how to do what I was doing. And well, long story short, we wound up in New York City for 20 years. That was quite a change for a young Alabama boy. I retired after 20 years as the vice president and chief learning officer, where my team and I trained over 12,000 agents and their managers to be independent business owners and sales professionals. Now I'm not one to stop working, so I started my own business and I was blessed to find a sweet spot with travel professionals that I was able to help. Now I've got several travel agency consulting clients and I'm the co-founder of the Travel Masters Learning Community, where we provide opportunities for travel professionals to become more effective, efficient and to get what they want from their business.
Speaker 1:On this podcast, I'm going to be interviewing guests that I believe are going to have a message that can be of help to you. Our travel professional community and I'll do some solo episodes as well with some other stuff that I really think can help you in your business. So, with all that said, hey, let's get this party started with today's episode. What do you say? I am really excited to have Elise Enriquez with us today. She's a performance coach. Now, when you get right down to running a business and doing what we do every day, if you're not able to focus and perform and go for the results that you're looking for, it's very difficult to get what you want out of your business. But Elyse has some ideas that are going to help you today. Elyse, thank you so much for being with us.
Speaker 2:Thanks for having me. I'm so glad to be here.
Speaker 1:Well, tell us a little bit about your story. How do you become a performance coach? I don't think there's a degree for that. Is there I know.
Speaker 2:There isn't. There's certifications for these kinds of things, but no, actually there are degrees for this kind of stuff now. Some of the colleges have this, but back in the day when I actually got trained as a coach, that was 15 years ago, so that was kind of before everybody became a coach. But the way that you do it is you go to college and get a degree in something just to get out of college, which is what I did. So I got a degree in communications because I didn't know what else I wanted to do, and that was kind of the theme of my life through my 20s was like I don't know, but always tried something and did well, basically, so I I went into.
Speaker 2:I was in online advertising at Microsoft when it was like the early stages of online advertising, which was great, though, because it was a very entrepreneurial vibe and helped develop process and policies for online advertising while I was there, so it was complete wild west. We were completely flying the plane or, yeah, building the plane as we flew it, and I loved it. Then I was in real estate for a couple of years. I was married to a mortgage broker, so I was very familiar with the industry already, and he was like we could be a power team. You know, you do real estate, I'll do mortgage and we were. It was. It was very successful and I was like, no, this still isn't it, this still isn't the thing, online advertising isn't the thing, real estate isn't the thing. But it was closer and it exposed me to coaching. So that was the thing. Is the the like? I just feel like, you know, things do happen for a reason. We get our opportunities to learn at every stage, and that was what I was supposed to learn is that, one, I could run a business and I could be successful, but two, I could encounter something new and grow and learn from that.
Speaker 2:And so coaching was what came along, and that was primarily sales coaching. That happens, as you know, in like real estate, lending, insurance, all of those fields. It's a lot of sales focus. But I also knew like there had to be something more than two sales and two selling and reaching our goals, than just the selling techniques and strategies. It's like how do we use our time?
Speaker 2:And so I became a coach, like I said 15 years ago, and thought I was going to work on career transitions for people, and it was entrepreneurs all the way, I just kept finding entrepreneurs. They kept finding me and I was like, yeah, these guys are way more fun to work with. They're way more fun to work with because you get to make your own choices about how you're running things. You get to try things and experiment and you get to have impact. You get to grow big enough to hire a team, and so on and so forth.
Speaker 2:So that is how I got to where I am now, and productivity, specifically, is really about, for me, making progress on what matters most to you, while still remaining present to people, experiences and opportunities that are all around you. So it's not about just getting a bunch of stuff done. It's about getting the right things done and knowing that sometimes the right thing is spending time with your family, sometimes the right thing is taking care of yourself and sometimes the right thing is, you know, following up on all the leads you need to follow up on. But it's being able to make sure that you can have everything put together in a way that you can make smart choices, conscious choices, intentional choices about how you're using your time choices, conscious choices, intentional choices about how you're using your time.
Speaker 1:Let's go down that path a little bit because, as we've talked beforehand, our audience is usually a bunch of independent contractors that are entrepreneurs and want to build a business, but at the same time I've got two kids at home. At the same time I'm teaching kindergarten. At the same time, you know, I have a husband to have to deal with, or a spouse, and you know I've got all these different things pulling on me in so many different directions. How in the world do I handle that? And I know that in a lot of the literature over the years I've read the word balance and.
Speaker 1:I take total and complete, just don't believe it at all.
Speaker 2:Yeah, yeah.
Speaker 1:I've been doing this for 68 years and never found balance. What I have found is that we all have seasons in our lives and we have to focus on different things during those seasons. Talk to us about how you help your clients handle all these different things coming at them all at the same time.
Speaker 2:Yeah, the first thing I want to go back to, you're taking umbrage with balance. I love that, do you? I'm guessing you're probably familiar with the book the One Thing by Gary Keller and, oh, jay Papasan, do you know?
Speaker 1:that one. Yes, I have heard about that. I don't think I've read it.
Speaker 2:So that particular one. There's a really great part on balance where it's like it's not balance, it's balancing right. That's the thing is it's like it's an act, it's a movement and it's constantly changing, which I think completely speaks to the seasons Like you're talking about. There's just seasons of our lives where sometimes we're going hard at it to build our business. Sometimes we've got a toddler at home right, or a new baby at home and we're going to be like dedicating ourselves to just like keeping ourselves sane and keeping this baby going right.
Speaker 2:So there's just all these different seasons that we encounter and to me, the way I always look at things is do we have our system set up in a way to support us in the season that we're in right now? And I think that it can get really easy to get locked into tradition or locked into this is how I've always done things or locked into, but I should make X number of sales calls every single day. Well, that's not always going to be true for every season that you're in. So how do you make sure you have a foundational system in place, just a nice basic system in place, that is able to move and shift with you as your seasons change as your business grows or shrinks or whatever it's going to be doing, right as you're adding people, letting go of people, like how do you make sure that you have simple systems in place that support you in what it is you really want to be doing?
Speaker 1:Lisa, I hope you've got two hours for this show because systems that is a love of my life. I have David Jennings and his book Systemology and all the rest of them out there. Jenny Blake and Free Time Systems have worked for me my whole life and I still believe that that's one of the key things that a business owner must be able to do is not only have, but document the systems around them. Am I on the right track? Would?
Speaker 2:you agree Absolutely and granted, like I think you and I are biased, right, we're systems dorks. It sounds like I seriously call myself a systems dork. I just I love, like the reason why I liked my time at Microsoft. Like I said, it was a wild west, and so we were like, how do we do this? And then I'd be like, but how do we do it better now? Like, how do we do it more efficiently? Okay, now how do we document that so the next person who comes in can do it just as efficiently? And then, oh gosh, now we have this many people. How do we do it with this many people more efficiently? Right?
Speaker 2:So it's just how I'm wired, and I get that not everybody is wired for developing and building a system, but systems can be simple, and what's the most important thing about it is having a system you'll actually use. And so I think what can be tricky in a lot of industries and really all the ones that we've kind of touched on so far from real estate, insurance, travel, mortgage there's a lot of systems that exist that you have to operate within. Like there's actual tools and apps that you're being asked to use, and it's trying to figure out how to use them in a way that's going to work for you and the goals you're trying to accomplish. How can you let it support you instead of fighting it, especially since a lot of times in all of these industries those systems are supporting compliance too, like they need to get used right. So it's like how do you accomplish those compliance goals so everybody is covered everybody's legally covered and nobody goes to jail.
Speaker 2:Nobody goes to jail or gets fined or anything like that. But also, how do you make adjustments for yourself so that it actually supports you? And sometimes that might mean, in listing other apps that you're more apt to use so long as you are, you know, of course, sticking to compliance components but that you're able to say, like, what would help me, what would support me? And that can be really simple. It doesn't have to be hard.
Speaker 2:I'm a big fan of work with what you got until you scale so much that it really can't support you. Just that particular tool or, if you're using spreadsheets, whatever you're using, if that just doesn't support the scale that you're at or it just, you finally break it because there's just not enough function for you. But now you know the function you need, now you know the scale that you need, rather than investing a bunch of money in technology right, some tool or app that says it's going to do everything for you with all the bells and whistles, and you're never going to use it because it's just too much for where you're at right now. So I'm always like start small, smart, start simple, start with what you have and make it work for you the best that you can, and then you get to go from there.
Speaker 1:At least I'm going to ask you the question that I get asked a whole lot and I'd love to hear your thoughts on it. It goes something like this Morris, I understand what you're saying about systems, but you know, it's just me. I'm here all by myself, I do what I do and, yeah, I do pretty much the same thing the same way pretty much most of the time. But when I get a team, then I'll think about actually documenting and writing this stuff down. But until then, you know, man, I just do what I do. Yeah.
Speaker 2:It's. This is like everybody I've coached and oftentimes they've already hired people and they're frustrated with their people because their people don't know what to do and it's like you didn't tell them. You didn't tell them. It's not fair.
Speaker 2:I always say it's like asking somebody to play like a brand new board game with you that you've been playing forever. You've been playing it since you were a child. They've never heard of this board game before and you're like just play it. You don't tell them the rules, you don't tell them how the pieces work. You give them like all these things. They don't know what to do with it, and then you how to play this game with you.
Speaker 2:And so and I think that we don't realize that we have systems in place like that we're doing things systematically. We're just not documenting them or necessarily formalizing them or using apps or specific tools to support those processes that we have. But we do develop these processes, like you said. They're like I pretty much do things the same way. Great, write it down, won't take long, or ask somebody to write it down for you. If you have somebody that's better at that, that's willing to do that for you, let them watch you for a day and capture it and write it down, so that you have something to give somebody the rule book for the game that you're asking them to play with you.
Speaker 1:Not only that but I firmly believe that it's going to make a difference in my business. I firmly believe that it's going to make a difference in my business now that I have beat myself up at the fact that I've got to document my own systems. In fact, that's what I was doing right before we had this conversation. It's stuff that I know what to do before I start a podcast. I know what buttons have to be pushed, I know what switches have to be thrown, but what if I miss one? And one that I almost missed today was pressing record in Zoom. It's not on my outline yet and it's going to get there, because I can take that and make it into a checklist, and a checklist is a great system for me. I love them. I think they're absolutely great. I just got to document it and put more of them together. It's like the cobblers whose kids have no shoes. I'm out there preaching systems and I looked at my own business and said, well damn, I've got systems when nothing's documented. So I decided I better start doing that.
Speaker 2:Yeah, I mean again, I think it goes back to that because it's your own thing, right, it's your own thing. And then you're like, oh, yeah, I have a certain way I'm doing this. Oh, it is beneficial right Over time. You're like, oh wait, it is good for me to put actually put this down and not just count on my brain to do it, because our brains are the least reliable storage devices out there. Like they don't remind you to buy bread until you leave the store and you're like, oh, dang it, I forgot the bread. Or you get home and your partner is like oh, where's the bread? And you're like, oh, shoot, you know you didn't go with the list. Why not?
Speaker 2:You know, so it's like there's ways to fix that Our brains do not hold on to stuff, or if they do it more reliably than our brain is going to do it for us. Who?
Speaker 1:was it David Allen? That's a David Allen thing all over the place, isn't it? Oh heck, yeah, getting things done.
Speaker 2:Yeah, he's a complete like. I feel like he's, like you know, grandfather of productivity I mean now I can say grandfather, because I think he actually has grandkids but like a forefather of productivity and having these really simple concepts, so everything I do is based on his work. I'm just helping apply it to women, because there is a there's a there's a different perspective that women are raised with in terms of, like you were talking about earlier, doing all that juggling that we just haven't figured out yet in terms as a society on how to even things out a little bit better. It's getting better, but like we just still kind of inherently feel like we got to run the household and take care of the kids and do all that stuff. So it's like, how do we take awesome concepts, like David Allen is talking about, and put it in place for women who are running businesses and and and like wearing all cause, even whether you're a woman or not, when you're running a business, you're wearing so many hats, you're wearing so many hats and y'all are running businesses, like in case, like that hasn't been clear yet y'all are even like, even when we're independent contractors running businesses, right, and so there's so many hats around that.
Speaker 2:There's the marketing hat, there's the sales hat, there's the actual delivery of the service hat. Right, there's so many hats around that. There's the marketing hat, there's the sales hat, there's the actual delivery of the service hat. Right, there's the compliance hat. If you have a team, there's the management hat, and then you think of all the hats that you're wearing outside of your business, like it's, it's just too much to hold on to, and so we want to get it out of our heads. And that's where I, like I said, I totally lean on David Allen's teachings.
Speaker 1:Oh yeah, Well, elise, can you give us some ideas, give the audience some chunks of tasks or things they can do to improve their focus and their ability to be more productive? What kind of jewels can you leave us with today?
Speaker 2:Well, the biggest thing I talk about is, you know I already said simple systems, but what does that really mean? So, the biggest thing I talk about is, you know I already said, simple systems, but what does that really mean? And so to me, it is being able to build what I call a bonus brain, because, again, our brains they're not. They're not that reliable, and so you need a place to put everything that needs to get done, and a lot of people want that to be the notepad on their desk and the stickies all over the place, and they toss everything into their calendar. It's like, no, we just need one place, and preferably an app that you say like here's everything, personally and professionally, that needs to get done. It's all in one place. And that way you can actually prioritize things, because we cannot prioritize what's not known, and so when things are scattered, we could prioritize here, here, here and here, but we don't have one place where we can look and say, okay, of all the things I could be doing today with the time that I have, what's really possible which leads me to the second part of the bonus brain is a calendar that reflects your reality. I see a lot of aspirational calendars out there. I see a lot of calendars where people have like double bookings and here's all the yoga classes they're going to take but they don't take and they're like, oh, and I gotta get this kid to this camp and also this kid to this camp at the same time. Well, that's not gonna happen, so let's solve that first, right. But even with the time that you, or that my favorite one is water the plants is on their calendar and I see all the dead plants behind them, I'm like you're obviously not doing it, so take it off your calendar, Right? So, really, making sure that your calendar reflects the reality of your time, like it which is really here are the appointments that I have today and here's the travel time I have today, like that's it. Your to-do list is where you say here's and here's what I'll do, in the all the blank spots, right. But your calendar is just like here is what's been accounted for. I'm going to be with Morris at this time from this time, right. If I have any white space on my calendar after that, then here's what I get to do.
Speaker 2:So, having that calendar reflect your reality, having really simple storage and reference systems that allow you to access and put away information within like a minute so that it's easy to find things and to put things away.
Speaker 2:And then having places I call them gathering spots, but having places to hold stuff until they need to be dealt with.
Speaker 2:So a lot of times what I have found is that people are scattered and they're overwhelmed, and when interruptions come in like whether it's an interruption that feels like a positive thing, like an invitation to lunch or something with your best friend who's in from out of town unexpectedly to a true customer fire, like a true issue, that's coming up with a client, to something that you don't really need to deal with right now, but because they don't have systems they trust to hold those interruptions until they can deal with them, they just deal with them, and now the things that they really need to work on are getting pushed aside for interruptions that don't actually matter.
Speaker 2:Some interruptions do matter, and that's okay, but a lot of them don't, and so it's having a place to put all of those, knowing that you're going to get to them. So that's like the different tools we've put in place, but it's how you engage with them is what matters is that we empty those gathering spots every single week, every single week, we make sure we get everything known, not everything done but get everything known.
Speaker 2:David Allen's weekly review. Weekly review yeah.
Speaker 1:We call the systems Chad Never was able to actually put into place on a regular basis. Yeah, that one that worked every time I did it, it all works.
Speaker 2:It makes you feel like you're going on vacation every weekend.
Speaker 2:It's amazing it's amazing and I couldn't do it either. So what I did was I created. It was a total accident. I created a whole program where people join me on Fridays, where we do a systems check every Friday, right, so I have to show up for that, I have to show up for that systems check, right, how smart. It was an accident. I was like hey, who wants to do this with me? And then everybody showed up for this thing. And then they're like what system? I'm like you know? And then I told them everything I had just told you and they're like what are you talking about? And I'm like, oh, and so my now wife was like you need to teach them how to build their systems. First. I was like, oh, and that's how GIST came about was like, oh, you can't do a systems check, you can't do what. Does David Allen call it again?
Speaker 1:The weekly review. You can't do a weekly review without something to review, that's right.
Speaker 2:You can't, so it's not just about having the tools and apps in place. It's how you engage with them. What are your rhythms of engagement so that they support you?
Speaker 1:How many apps have you bought that you really got excited about? You started using it and then all of a sudden it goes away and a couple of months later you find it on your checking account that you're still paying 45 bucks a month for a sauna. And you know, by that time I thought a sauna was something that you put water in. You know it. Just, I had no idea what I was paying for anymore.
Speaker 2:Yeah, because we don't we don't learn how to implement them for ourselves. Right, there's all these training videos with all of these apps, but nobody's saying, hey, tell me more, tell me more about your business, tell me more about your life. What are the things going on for you? So the very first thing that we do like literally module one, when people are in my community that we do build your bonus brain that's the first six weeks for them is build your bonus brain, the very first module. They are getting access to an app that I use and their job is to just fill it up with everything that's on their mind, to take every post-it, every note and put them all in there, because then we get to look at that together and see what does your life and work look like, what are the expectations that are there and how do we structure this for you?
Speaker 2:Because there isn't one app that works for everybody. It's. We have to figure out how to make it work for you. Make, make an app actually work for you, because it's customized, it's personalized to what you're doing and what you care about. So it can be a sauna, it can be Trello, although I don't recommend either of those because they're just for different reasons. Yeah, start simple, start small, start cheap. The one I use is 30 bucks a year and it runs my life and my business right. It's like it can be totally cheap, it can be totally simple, but it has to be for you, otherwise it will not work.
Speaker 1:You have to be willing to stick with it. I've tried all these things.
Speaker 2:Toodle-doo. Yes, all of them, all of them. I've been through all of them at one point or another, you know.
Speaker 1:Finally, I made my own on Microsoft OneNote and it has. I do a weekly plan and I plan my week. This is where I'm doing Monday, tuesday, wednesday, thursday, friday, and sometimes I get it all done. Sometimes I only get part of it done. Right, sometimes I add five things to the day that I didn't know I was going to add when I started. But I've got a place to start. Yes, I've got a place to start.
Speaker 2:The way I look at it is, when I'm putting so, the tool I use is called GQs. It's like a Google friendly. It's not Google, but it's Google friendly. So it's called GQs. Like I said, super inexpensive and if you want me to, I can provide a link for it. But I'll earn like a latte if anybody pays for it.
Speaker 2:But but what I say when I'm putting something in GQs is that is my today self telling my future self. But I think it wants to know. I think it's like future Lisa, I think you want this in front of you again on this day. And sometimes it's because I made a promise to somebody. It's a service level agreement I have with a client or a colleague, right, there's an actual due date to it, but other things are just like. I want this in front of me again.
Speaker 2:Did I hear back from Morris about the podcast Question mark? Right? And then I can choose. Well, if I heard back from you, then I can, you know, not worry about it. Or if I haven't, I can be like, oh yeah, should I follow up with him? Like, how am I going to do that? No, he said he was going to be on vacation. I'm going to push that off to next week, but that's all that these have to be. I think people get really caught up that the system is like it's a taskmaster and it's telling what you must do today. It's like, no, this was you, you put it in there. You put it in there and you were just making your best guess, as your today self, about what you think your future self wants. Your future self then gets to decide what matters in that context, because our context changes from day to day.
Speaker 1:And the part I love about it is for years, for my entire life, I've been told my working life plan tomorrow, today, make sure, before you go home, that you have a plan for what you're going to do tomorrow. Planning is a lot of work. I've just spent the whole day working my you-know-what off and now you expect me to take a blank piece of paper and plan tomorrow Damn.
Speaker 2:I want to go home and get a drink.
Speaker 1:Well, back when I was drinking, I'd go home and get a glass of wine.
Speaker 2:Yeah, go home and get a glass of wine.
Speaker 1:Don't do that anymore. Anyway, the fact is, if you plan your week and I have a plan for what's today, Today is Thursday. I have a plan for Friday. Then today, at the end of the day, all I have to do is tweak my plan for Friday. I don't have to sit there with a blank piece of paper. There's nothing more intimidating, in my opinion, than a blank piece of paper.
Speaker 2:Famier, that is so me, and I think it's like a draft. It's a crappy first draft, right, it's just a draft. It's like a draft of what you think is hopefully going to happen this week or what's possible this week, and you change it just like any other draft. That's how we get to finish drafts. As we have. Drafts Like that's how we get to a complete day is we drafted it out and then we made tweaks along the way.
Speaker 2:I really try to bring a lot of grace and relief and understanding for people on like, yeah, the interruptions are going to come. You cannot plan Some of them. You can kind of plan for Some of them. You know you're like, oh yeah, it's flu season and any day now I'm going to get a call that my kid has a fever and I have to go pick them up, but you don't know what day that's going to be right, or you might know that if you're you know when you're in a service industry, if you have certain hours and there are always emergencies every single week, you can kind of start tracking that. No, there's about two hours of emergencies every week.
Speaker 2:Okay, schedule less, then. Schedule less time on your calendar. Schedule less stuff to get done, so that you're not feeling like crap at the end of the day because not everything got done. It was never going to get done. It was never going to get done because you weren't being realistic, and that's okay. You just learn as you go and it's not a big deal, but it didn't get done.
Speaker 1:And I love the way you talk about things on your calendar, that you've got some kind of a commitment to exercise. Many folks put something on their calendar that says I'm going to work out. Don't know what workout really means, but I'm going to go work out. Well, I had open heart surgery in April and now I'm on cardiac rehab and Monday, wednesday and Friday. I have to show up at 8.30 every morning to or every Monday, wednesday or Friday to work out and I'm exercising more today than I have in my entire life.
Speaker 1:But I know that tomorrow morning at 8.30, I've got to be over at the hospital in the cardiac rehab section on a treadmill.
Speaker 2:Yeah, you're like there is a plan and a commitment for tomorrow.
Speaker 1:And it's big and it's bold and it's red, and it's on my calendar right there and I know that I'm going to do that because it's important, I'm focused on it and I've made a commitment and if I don't show up, somebody's going to call me.
Speaker 2:Well, and I see, like I don't know if everybody sees the video on this, so like I see pictures of important people behind you, right, like you're deciding that this is what matters most, right, that working out in this season of life, having gone through what you just went through, this is what matters most, and so that means that that's taking time that wasn't being taken before. So something has to come off the plate, right and so, and we don't make those adjustments, we just keep thinking we can pile on and pile on. It's like, oh honey, no, like food's falling over the floor here, just take it off and put it in the fridge, put it in the freezer for later. Like you'll get back to it this is what matters most right now. It could be, it could be like a wedding that's coming up that you're, it's your wedding, or your, your kids wedding, or something like there's just going to be time that's taken for that. Like decide that now, plan that now, instead of getting to the week of and feeling like you're letting everybody down because you can't be everywhere at once.
Speaker 2:So, again, it's like the rhythms. It's not just the tools, but it's the rhythms of engagement, of having that weekly review time, like you're talking about for david allen. We call it systems check. It's having the monthly planning session to be able to say what's coming up, what do I want Right, but it's saying like, here's what I want and figuring out how can I set up my systems to support me and making it happen. What conversations do I need to have? No-transcript, like we need. You got clarity about that.
Speaker 1:It was hard enough for both of us to get in the same Zoom room at the same time, much less anything else, that's for sure. I'm telling you, today I'm tech challenged.
Speaker 2:It's rubbing off on you. I'm so sorry.
Speaker 1:I hope it was really easy, elise. I have so enjoyed talking with you, and you know what that means You're going to have to come back.
Speaker 2:Okay, we're going to have to do this again.
Speaker 1:I really want to do a whole show with you, just all about what kind of systems to create, how you create a system and what you do with them and why it's so important.
Speaker 2:So you mean you want us to dork out together?
Speaker 1:We're just going to get to dork out together. Yeah, exactly.
Speaker 2:I'm all over it.
Speaker 1:I feel like that's a big thing. I just did a video training on systems and using systemologies and we're Roman Catholics. So I was taught when I became Roman Catholic that when you lose something and you're trying to find it, you pray for the intercession of St Anthony and St Anthony will help you find whatever it is that you lost. Well, st Anthony and I are good buddies and it works. I don't know why or how, but it does. But that's not a good business strategy.
Speaker 1:If I try to use that as my business strategy, I'm going to be in deep trouble, because how many times are things going to fall off the plate in your business? How many times are you going to forget the car keys and lose all the time going to look for those? For me, it's my coffee cup, I don't know where I'll put it last, and I'll spend three or four minutes going to look for it. You add up all that time for all that stuff that you can't find that you lost. And now, all of a sudden, you just picked up a couple hours every day. Yeah, yeah, all of a sudden, you just picked up a couple hours every day, yeah, yeah. Bottom line is you have to have systems so that you don't lose things. And and that's my, my big thing nowadays is you've got to have a systemology kind of a system mindset, because St Anthony can only help you find your car keys.
Speaker 2:Especially when you're going through perimenopause.
Speaker 1:Hadn't been there for that one, I don't know. You're lucking out, like I know, we all age in our own ways.
Speaker 2:But man like do I go into rooms a lot going, what am I here for again?
Speaker 1:Oh, totally, totally. You're not old enough to have that problem. Elise, I'm sorry. I have really enjoyed our conversation. Thank you so much for being with us today on the Travel Masters podcast. I really do appreciate it. Thanks for having me. It was a lot of fun it was. Have a great week and we'll talk again soon. And everybody else out there hey, go find somebody new to talk. To Get out there and talk about your business when you're in line at Starbucks and you'll find somebody else that's going to say, wow, you know we were thinking about going to somewhere and you're going to start a conversation about business, but it's not going to happen if you don't open up and start talking to people. Go find somebody new to talk to. I'll see you again next time right here on the Travel Masters Podcast. My name is Morris Sims. Have a great week.